Privacy Policy
Effective Date: July 20, 2025
Last Updated: July 20, 2025
This Privacy Policy explains how Shanghai TempSen Electronics Technology Co., Ltd. (“TempSen”, “we”, “us”, or “our”) collects, uses, discloses, and protects your information when you use the TempSen Blue mobile application (the “App”).
By using the App, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the App.
Information We Collect
We collect limited information necessary to operate and improve our App and services. The types of information we collect may include:
Device and Technical Information
- Device type, model, and operating system
- Unique device identifiers (e.g., UUID, Android ID)
- App version, crash logs, and diagnostic data
Bluetooth Device Data
- Bluetooth device names, MAC addresses, signal strength
- Data transmitted from TempSen data loggers
- Information required for device discovery and communication
Local Storage and Files
- Data files downloaded from loggers are saved locally on your device
- Storage permissions may be required to save and access these files
Optional Account Login (TempSen Cloud)
- If you choose to log in, we collect your email address or phone number, and authentication credentials
- Data files saved in the app may be uploaded to your TempSen Cloud account if you opt to enable this feature
How We Use Your Information
We use the information we collect for the following purposes:
- To provide core functionality such as scanning and operating Bluetooth data loggers
- To store and manage data locally or in your TempSen Cloud account
- To troubleshoot errors, improve performance, and enhance user experience
- To provide technical support and respond to user inquiries
Sharing of Information
We do not sell or rent your personal data to any third parties. We may share your information only in the following cases:
- With your explicit consent
- With trusted service providers (e.g., cloud hosting or analytics tools) who are contractually bound to data protection obligations
- To comply with legal obligations or regulatory requests
- To protect the rights, safety, or property of TempSen, our users, or others
Data Storage and Retention
- Data collected by the App is stored on your device or, if you opt in, on TempSen Cloud servers located in the People’s Republic of China.
- We retain personal information only as long as necessary for the purposes described in this policy or as required by applicable laws.
- You may delete your data or account at any time via app settings or by contacting support.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or loss, including:
- Secure data transmission (e.g., HTTPS)
- Authentication controls for cloud access
- Access logging and monitoring
However, no method of transmission or storage is 100% secure. You use the App at your own risk.
Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access and correct your personal data
- Delete or export your data
- Withdraw consent to optional data processing (e.g., analytics or cloud sync)
- Deactivate or delete your TempSen Cloud account
To exercise these rights, please contact us at the email address below.
Children’s Privacy
Our App is not directed to children under the age of 13 (or 14 where applicable by law). We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us to request deletion.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you within the App or by other appropriate means. Continued use of the App constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: support@tempsen.com
By using this App, you consent to the collection and use of your information as described in this Privacy Policy.