KNOWLEDGE BASE

I cannot operate in Configure Device mode it seems everything is not workable in the interface
This is an error resulted from .Net framework 4.0 bug, please go to http://www.microsoft.com/en-us/download/details.aspx?id=3556 to download the patch and install it, then restart your TempCentre, go to Configuration Device, you will find everything works fine.
I was prompted of “Windows protected your PC” when installing TempCentre 2.0 in Windows 8.1
This message is triggered by Windows security system, what you need to do is to click on More Info under message “Windows SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk”, and then click on Run Anyway to proceed installation of TempCentre 2.0.
How to upgrade TempCentre software to latest version?

1) Click Help in Menu bar.
2) Select Check for updates in menu appears.
3) AutoUpdate program launches.
4) If there is new update available, the newest components for update will be listed in AutoUpdate list view.
5) Click Next in AutoUpdate.
6) You will be prompted to close TempCentre program before implementing upgrade.
7) Close the TempCentre program.
8) Click Next in AutoUpdate again.
9) Update process begins, each update file will be downloaded individually, so please keep the Internet connection during the whole update process.

If update process completes, close AutoUpdate program, and open TempCentre.
If the update process is interrupted by bad internet connection, please try again later.

If you find TempCentre software corrupted or some functions fail to perform normally after update, please uninstall it and re-install the latest version of TempCentre.